I was expecting to get a refund of $2900 when I file my tax return with Softron. When the notice came in from Revenue Canada, I got $2,000.
I thought that Softron took my money and went to the head office. They Called Canada Revenue Agency right away and determined that I had failed to report one of my T slips. I had moved and I had completely forgot about that job.
The Softron staff were Friendly & Courteous even though I was rude because I thought that It was their fault.
Once they explained, I was Satisfied & Pleased. I have been going to them for years and they always take real good care of me.
Monetary Loss: $900.
Location: Toronto, Ontario