Softron Tax
Reviews and Complaints
Reviews Chart
$11.7K
CLAIMED LOSSES
20
TOTAL REVIEWS
9.3K
PAGE VIEWS
Never go there
Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you can go and get it done from anywhere i cannot do anything.did not even listen the situation properly
ID
Location
Mississauga, Ontario
Excellent tax information from Amit Patel
Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.
ID
Location
Toronto, Ontario
Hire a HITMAN to kill these bastards
they robbed poor women's money and filed poorly
ID
Friendly people
Very friendly good service great job.
ID
Great experience. Cooperative and great service. Easy to get appointment. Amit Patel filed my tax returns. Thorough gentle man. I can refer my friends too.
I filed my tax return from this company. Amit Patel did excellent job.
ID
Location
Scarborough, Ontario
Service
Softron Tax Tax Refund
Reason of review
Good customer service
Highly recommend
Most trusted tax firm in Ontario
ID
Location
Mississauga, Ontario
Reason of review
Good customer service
Tax Preparation for 2017 - Brampton
I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return. As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using your services. However, on Wednesday, April 4, 2018, I had my taxes done and very much to my surprise at the completion, I was presented with an invoice for $339.00, one, I might add that was quickly printed off in an adjacent area. I just about fell off my chair, as I was expecting to pay about $85.00. I even brought a coupon with me for a $5.00 discount. This was a straight forward tax return. Nothing complicated about this. I was asked if I had sold any property in 2017, for which I responded yes, and I had already checked with my bank manager to ensure I was not involved in capital gains as the property was my primary residence. To add insult to injury, at no time was I made aware that this years" tax return would cost a significant amount more. I was quickly offered a $39 discount. My question is "Does Softron just make up amounts randomly for services rendered.? Of course I paid by debit, as I felt I had no choice. I did some research and have learned that the competition in Brampton charges between $45.00 and $90.00 for my tax return. So Softron...what gives? I expect to be compensated $200.00 or credited that amount for future returns, if you want to continue or business relationship. Please contact me at your earliest convenience in writing so we can come to a mutually acceptable resolution to this problem. My e-mail address is cyd6@live.ca. Thank you for your attention to this matter. Most sincerely, (Ms.) Cyd Mann
ID
Location
Brampton, Ontario
Service
Softron Tax Tax Preparation
Cons
- Transperancy
- Being blindsided by the cost of a routine tax return
Reason of review
Pricing issue
Loss
$200
Preferred solution
Let the company propose a solution
Softron tax Newmarket
Softron Newmarket office has very amazing staff. Sam the manager reviewed all the documents to make sure its all properly done and no receipt is missing. Very quick response and I dont have to wait long time. I would recommend this office to anyone who wants to get
ID
Location
Newmarket, Ontario
Service
Softron Tax Tax Refund
Reason of review
Good customer service
Satisfaction
I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax preparation away and I have benefited financially from his advice. He has a fantastic memory and I continue to use his expert advice even though I have moved away from this area.
ID
Location
Toronto, Ontario
Service
Softron Tax Tax Preparation
Reason of review
Good customer service
Horrible Non-trsperent and cheating
Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or remove in the tax returens without your consent and charge you at the end. Their aim is to extract money if any cutomer incase go and contact them. Be vigilant. Thanks {{Redacted}}
ID
Location
Mississauga, Ontario
Service
Softron Tax Tax Return
Cons
- Transperancy
Reason of review
Problems with payment
Loss
$135
Preferred solution
Full refund
Softron Tax Tax Refund Review
Had my taxes done almost 6 weeks they *** up big time cost me $90 was told wrong amount refund and haven't received anything they blame it on the government been with them for 10yrs never going back
ID
Location
Oakville, Ontario
Service
Softron Tax Tax Refund
Reason of review
Order processing issue
Softron Tax Services Review
Very very bad service at the softron location on hurontario,they staff there is just rude and the charge way too much to do your taxes when ask why you paying so much they cant give u a valid reason ,people stay away dont go there please please,we had to pay $175.00 for couple and a child ,so bad service
ID
Location
Brantford, Ontario
Reason of review
Pricing issue
My BF went to them, they told him he would be receiving a refund of $2400. After doing the calculations and after speaking to the CRA. The actual amount is actually $700 less. They even told them here at their Ottawa, ON location that he'd have the money within 4...
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ID
Location
Ottawa, Ontario
Reason of review
Not as described/ advertised
New Employee Experience, some years ago.
I was interviewed and hired for a Coop placement. There is first a course one must take, then an exam, and then training, before finally qualifying as an employee. And everyone working has had previous university education. In this respect, I find the prep for employees is good. In Ottawa, the work force is diverse in ethnicity and age, and there are employees who speak many languages fluently, including English, Spanish, French, Mandarin, and much more. Yes, over-time isn't paid, but one is paid during breaks, so it makes sense. Just don't work over-time. Simple. The work environment is positive, and everyone gets along. The only thing to criticize would be the state of the offices. In need of remodeling.
ID
Location
Ottawa, Ontario
Preferred solution
remodeling
I will never go back to softron JAKe this guy at thew meadowvale location did our 2013 and tell us he sent in a transfer to transfer the Dtc from mine to husband back in february and ive been waiting to hear back I called revenue canada my self and they informed me...
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ID
Location
Mississauga, Ontario
Service
Softron Tax Tax Refund
Softron Discusting! conclusion
My original comment cut off. Anyways I was told that a lump some payment from CPP would be calculated by softron. It was not in fact this is done by Revenue Canada. The gent. did do my 2012 tax review as well as adding a renter. He said it would not be to my advantage to write anything off. All in all for 20 minutes of work and his constant staring at whatever ( maybe for not making his quota for the day) I was charged $378.00. I honestly think for whatever reasons he had as well as being a woman I was taken.
ID
Loss
$250
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