Softron Tax
Softron Tax Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Softron Tax has a 4.3 star rating from 5 customer reviews and consumers are mostly satisfied; see Softron Tax reviews for turnaround and service notes.
Key Takeaways for Future Customers
- Expect fast turnaround and affordable price level for routine tax preparation.
- Call ahead for appointments and ask about scope to avoid surprises.
Negative Feedback / Risk Areas
- Recurring complaints about non‑transparency and unexpected fees, including billing disputes.
- Several Softron Tax customer complaints cite mistakes in filings and poor customer service.
- Issues reported with refunds timing and accuracy after filing.
Positive Feedback
Multiple reviewers praise friendly staff, knowledgeable preparers like Amit, quick service, and long‑time recommendations across locations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Softron Tax has a 4.3 star rating from 5 customer reviews and consumers are mostly satisfied; see Softron Tax reviews for turnaround and service notes.
Key Takeaways for Future Customers
- Expect fast turnaround and affordable price level for routine tax preparation.
- Call ahead for appointments and ask about scope to avoid surprises.
Negative Feedback / Risk Areas
- Recurring complaints about non‑transparency and unexpected fees, including billing disputes.
- Several Softron Tax customer complaints cite mistakes in filings and poor customer service.
- Issues reported with refunds timing and accuracy after filing.
Positive Feedback
Multiple reviewers praise friendly staff, knowledgeable preparers like Amit, quick service, and long‑time recommendations across locations.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Lovely service
Great service, friendly people... I've been coming here for over 20 years.
Fast service.
Amazing and Canadian company. They are open all year.
- Amazing service
User's recommendation: Greatest and recommending
Excellent service byparveen kaur
Very efficient and helpful knowledgeable friendly explained everything in detail
Took her time and listened to what I had to say
User's recommendation: Highly recommend softron I have been coming here for years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHighly recommended
I strongly recommend Softron tax Mississauga, especially Amita. She helps me fixed the CRA account of my child.
Preferred solution: None
Fix ur mistake u made
- - Charged $100 and made errors in my tax filing.
- - Filing status, spouse income, marriage date, and child tax were incorrect; needs corrections.
I did my tax yesterday with you steel Brampton. and she did a lot of mistake and charged me a lot too $ 100 this mistake first of ato I told her I don't know my husband income and she have an option to file my income tax as married couple separately tax income. Not join income
Also I told her I married Feb 27 2020
She put December
Why all this mistake I need u to fix it and calculated all my child tax past of
Married couple as spread income she need to fix it I will not this mistake she did it in porbise
Never go there
- - Pathetic behavior and rude service.
- - The staff member was arrogant and stubborn, did not listen, and said the appointment could be done elsewhere.
Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you can go and get it done from anywhere i cannot do anything.did not even listen the situation properly
Excellent tax information from Amit Patel
- - Met Mr. Amit Patel at softrontax; he filed my husband's tax in 5 minutes.
- - He also helped with other concerns; I would refer him to friends.
Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him.
He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat experience. Cooperative and great service. Easy to get appointment. Amit Patel filed my tax returns. Thorough gentle man. I can refer my friends too.
I filed my tax return from this company. Amit Patel did excellent job.
Hire a HITMAN to kill these bastards
they robbed poor women's money and filed poorly
Friendly people
Very friendly good service great job.
Tax Preparation for 2017 - Brampton
- - Charged $339 for a simple 2017 return; $85 expected.
- - No notice of higher costs; only a $39 discount.
- - Seeks $200 compensation or future credit.
I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.
As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using your services. However, on Wednesday, April 4, 2018, I had my taxes done and very much to my surprise at the completion, I was presented with an invoice for $339.00, one, I might add that was quickly printed off in an adjacent area. I just about fell off my chair, as I was expecting to pay about $85.00. I even brought a coupon with me for a $5.00 discount.
This was a straight forward tax return. Nothing complicated about this. I was asked if I had sold any property in 2017, for which I responded yes, and I had already checked with my bank manager to ensure I was not involved in capital gains as the property was my primary residence. To add insult to injury, at no time was I made aware that this years" tax return would cost a significant amount more. I was quickly offered a $39 discount.
My question is "Does Softron just make up amounts randomly for services rendered.? Of course I paid by debit, as I felt I had no choice.
I did some research and have learned that the competition in Brampton charges between $45.00 and $90.00 for my tax return.
So Softron...what gives? I expect to be compensated $200.00 or credited that amount for future returns, if you want to continue or business relationship.
Please contact me at your earliest convenience in writing so we can come to a mutually acceptable resolution to this problem.
My e-mail address is cyd6@***.ca.
Thank you for your attention to this matter.
Most sincerely,
(Ms.) Cyd Mann
- Transperancy
- Being blindsided by the cost of a routine tax return
Preferred solution: Let the company propose a solution
Highly recommend
Most trusted tax firm in Ontario
Softron tax Newmarket
- - Softron Newmarket office has great staff.
- - Sam the manager reviewed documents to ensure no receipt was missing.
- - There was a quick response.
Softron Newmarket office has very amazing staff. Sam the manager reviewed all the documents to make sure its all properly done and no receipt is missing.
Very quick response and I dont have to wait long time. I would recommend this office to anyone who wants to get
Satisfaction
- - Used Softron for years.
- - Amit Patel at Centrepoint eased tax prep, his advice benefited me financially, and I continue to use it after moving away.
I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax preparation away and I have benefited financially from his advice. He has a fantastic memory and I continue to use his expert advice even though I have moved away from this area.
Tax Expert Talks
Horrible Non-trsperent and cheating
- - The tax office isn't transparent.
- - They add or remove items in returns without consent.
- - They charge you at the end.
Hi We Becareful with this tax office. They are not trasperant.
If you go there for enquiry, they do something add or remove in the tax returens without your consent and charge you at the end. Their aim is to extract money if any cutomer incase go and contact them.
Be vigilant. Thanks {{Redacted}}
- Transperancy
Preferred solution: Full refund
Softron Tax Tax Refund Review
Had my taxes done almost 6 weeks they *** up big time cost me $90 was told wrong amount refund and haven't received anything they blame it on the government been with them for 10yrs never going back
Softron Tax Services Review
Very very bad service at the softron location on hurontario,they staff there is just rude and the charge way too much to do your taxes when ask why you paying so much they cant give u a valid reason ,people stay away dont go there please please,we had to pay $175.00 for couple and a child ,so bad service
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