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Softron Tax

Softron Tax

www.softrontax.com
What is your customer experience with Softron Tax?

Softron Tax Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Softron Tax has a 4.7 star rating from 10 reviews; consumers are mostly satisfied, praising fast turnaround and helpful staff while noting low price level but concerns about fee transparency.

Key Takeaways for Future Customers

  • Many reviewers recommend Softron Tax; long‑term clients praise Pam and Amit.
  • Expect quick service and diverse offices; value placed on turnaround time.

Negative Feedback / Risk Areas

  • Recurring customer complaints about non‑transparent fees and unexpected billing.
  • Reports of mistakes, rude staff interactions, and refund discrepancies.

Positive Feedback

Multiple clients report excellent, friendly service, knowledgeable preparers, and consistent recommendations in Softron Tax reviews.

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Media from reviews

Softron Tax Refund Review from Ottawa, Ontario
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Show reviews that mention
service pam taxes softron people excellent service kaur detailtook byparveen amazing
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Alicia Uij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Happy

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I look forward to getting my taxes done with Pam every year. She answers all questions patiently.

Years of doing our taxes with Softron.

Always with Pam. ?

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Jaswant S Pgd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Satisfied with service

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If you are looking for an accountant who is proactive, forward-thinking, and actually helps you plan, then Prabhjit is the right person. She is extremely knowledgeable and responsive in tax preparation. I have engaged her services for over 13 years and highly recommend Prabhjit for her thorough and approachable services.

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Hermi F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Great service and longtime cliwnt

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For me I only trust Pam with my taxes no one else would do. Since ive changed my accountqnt and switched to Softron I can not go to anyone else, love the service and people here!

User's recommendation: Definately file with softron

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marites c Pij

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Verified Reviewer
| map-marker Toronto, Ontario

Happy customer

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Today we completed 17 years of doing taxes with Softron. We are extremely satisfied with Pam.

I highly recommend going to Pam, who is friendly, knowledgeable, and trustworthy. A million thanks, Pam.

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Seudai K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Great service

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Fantastic experience always working with Pam at the Hurontario Softron location. I am a happy returning client for years, and I always refer friends and family to Pam. She is the best.

User's recommendation: File with Softron!

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Josefina R Qzw

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Verified Reviewer
| map-marker Mississauga, Ontario

Good service

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Pam has been very helpful for years and has always provided excellent service. I would definitely recommend!

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Nylan Xip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Lovely service

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Great service, friendly people... I've been coming here for over 20 years.

Fast service.

Amazing and Canadian company. They are open all year.

Pros:
  • Amazing service

User's recommendation: Greatest and recommending

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Anonymous
map-marker Guelph, Ontario

Excellent service byparveen kaur

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Very efficient and helpful knowledgeable friendly explained everything in detail

Took her time and listened to what I had to say

User's recommendation: Highly recommend softron I have been coming here for years

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Richardo Byn

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Verified Reviewer

Highly recommended

I strongly recommend Softron tax Mississauga, especially Amita. She helps me fixed the CRA account of my child.

Preferred solution: None

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Mona H Xpw

Fix ur mistake u made

AI Highlights
  • - Charged $100 and made errors in my tax filing.
  • - Filing status, spouse income, marriage date, and child tax were incorrect; needs corrections.

I did my tax yesterday with you steel Brampton. and she did a lot of mistake and charged me a lot too $ 100 this mistake first of ato I told her I don't know my husband income and she have an option to file my income tax as married couple separately tax income. Not join income

Also I told her I married Feb 27 2020

She put December

Why all this mistake I need u to fix it and calculated all my child tax past of

Married couple as spread income she need to fix it I will not this mistake she did it in porbise

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Anonymous
map-marker Mississauga, Ontario

Never go there

AI Highlights
  • - Pathetic behavior and rude service.
  • - The staff member was arrogant and stubborn, did not listen, and said the appointment could be done elsewhere.

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you can go and get it done from anywhere i cannot do anything.did not even listen the situation properly

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Anonymous
map-marker Toronto, Ontario

Excellent tax information from Amit Patel

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AI Highlights
  • - Met Mr. Amit Patel at softrontax; he filed my husband's tax in 5 minutes.
  • - He also helped with other concerns; I would refer him to friends.

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him.

He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Nilima P Gxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great experience. Cooperative and great service. Easy to get appointment. Amit Patel filed my tax returns. Thorough gentle man. I can refer my friends too.

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I filed my tax return from this company. Amit Patel did excellent job.

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Tax Expert Talks

New Tax Season: What Are The Key Changes?

New Tax Season: What Are The Key Changes?

How to file your taxes? What tax software to use? What’s changed in the tax law? To help you prepare for tax filing season, Pissed Consumer interviewed Jerry Zeigler. Watch his expert tips on tax preparation. Find out how to avoid tax filing mistakes, tax scams, and make the most value of your returns.

Read full article
Jerry Zeigler
Jerry Zeigler

Jerry Zeigler is an AFC, an Enrolled Agent, and SaverLife financial coach. He has been in the tax field since 2011.

Anonymous

Hire a HITMAN to kill these bastards

they robbed poor women's money and filed poorly

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Anonymous

Friendly people

Very friendly good service great job.

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Cydney J
map-marker Brampton, Ontario

Tax Preparation for 2017 - Brampton

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AI Highlights
  • - Charged $339 for a simple 2017 return; $85 expected.
  • - No notice of higher costs; only a $39 discount.
  • - Seeks $200 compensation or future credit.

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.

As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using your services. However, on Wednesday, April 4, 2018, I had my taxes done and very much to my surprise at the completion, I was presented with an invoice for $339.00, one, I might add that was quickly printed off in an adjacent area. I just about fell off my chair, as I was expecting to pay about $85.00. I even brought a coupon with me for a $5.00 discount.

This was a straight forward tax return. Nothing complicated about this. I was asked if I had sold any property in 2017, for which I responded yes, and I had already checked with my bank manager to ensure I was not involved in capital gains as the property was my primary residence. To add insult to injury, at no time was I made aware that this years" tax return would cost a significant amount more. I was quickly offered a $39 discount.

My question is "Does Softron just make up amounts randomly for services rendered.? Of course I paid by debit, as I felt I had no choice.

I did some research and have learned that the competition in Brampton charges between $45.00 and $90.00 for my tax return.

So Softron...what gives? I expect to be compensated $200.00 or credited that amount for future returns, if you want to continue or business relationship.

Please contact me at your earliest convenience in writing so we can come to a mutually acceptable resolution to this problem.

My e-mail address is cyd6@***.ca.

Thank you for your attention to this matter.

Most sincerely,

(Ms.) Cyd Mann

Loss:
$200
Cons:
  • Being blindsided by the cost of a routine tax return
  • Transperancy

Preferred solution: Let the company propose a solution

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